Technology Partners

Open Wave is currently re-designing its technical partner program in order to focus on market-leading technology and complimentary hardware providers to provide our clients with real value and cutting edge support.

For more than a decade Zeacom's contact centre  and call handling solutions have enabled more than 1800 customers globally, to build effective customer relationships and deliver a higher standard of customer service. Zeacom Contact Center is an integrated contact center solution that delivers real-time, intelligent call routing. Zeacom Contact Center offers contact centers with between 5 and 250 seats the tools they need to manage information, improve customer service, and boost staff productivity. Regardless of whether customers submit requests over the telephone, email or the Internet, Zeacom Contact Center responds to customer demands and empowers contact center agents to answer each query efficiently and cost-effectively.

Avaya is a global leader in communication systems, applications and services. They design, build, deploy and manage networks for enterprises.

Cisco Systems, Inc. is the worldwide leader in networking for the Internet. In today's hypercompetitive, global marketplace, the pressure is increasing from customers and shareholders to provide easy-to-use, online applications as a better way to conduct business. That's where Cisco Systems can help.

Concerto SoftwareTM is a proven provider of customer interaction management (CIM) solutions to more than 1,200 businesses worldwide. Their solutions enable companies to more effectively manage interactions with customers via voice, email, the Web and fax.

NICE Systems is the leading provider of Insight from Interactions TM , supplying advanced content analytics of telephony, web, radio and video communications. NICE provides contact centers, enterprises and public services with solutions that improve business and operational performance and enhance security. NICE offers market-leading multimedia recording solutions based on advanced technology platforms utilizing traditional, hybrid and VoIP telephony systems. With over 23,000 customers in 100 countries, including the world's top 10 banks and over 75% of the Fortune 100 companies, NICE is the undisputed market leader in its field .

Nortel is a recognized leader in delivering communications capabilities that enhance the human experience, ignite and power global commerce, and secure and protect the world's most critical information. Nortel delivers innovative technology solutions encompassing end-to-end broadband, Voice over IP, multimedia services and applications, and wireless broadband designed to help people solve the world's greatest challenges.